Privacy policy

Last updated: July 13, 2026

Aliments VYB3S, operating as VYB3S Mushroom Coffee (“VYB3S”, “we”, “us”, or “our”), operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with a personalized shopping experience.

Our Services are powered by Shopify, which enables us to provide our online store and process customer transactions. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, make a purchase, or communicate with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described below.

Personal Information We Collect

For the purposes of this Privacy Policy, “personal information” means information that identifies you or can reasonably be associated with you.

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Payment and transaction information

  • Payment card information and payment details (processed securely through Shopify and third-party payment providers)
  • Purchase history
  • Order details
  • Returns, exchanges, and transaction information

Account information

  • Account credentials
  • Preferences and settings, if you create an account

Communications

  • Information you provide when contacting us, requesting support, submitting feedback, or communicating with us

Device and usage information

  • IP address
  • Browser type
  • Device information
  • Website activity and interactions
  • Cookies and similar technologies

We do not collect sensitive personal information unless required or permitted by applicable laws.

Sources of Personal Information

We may collect personal information from:

  • You directly, when you create an account, place an order, contact us, subscribe to communications, or otherwise interact with our Services.
  • Automatically, through cookies, analytics tools, and similar technologies when you visit our website.
  • Service providers, such as Shopify, payment processors, shipping providers, and technology providers that process information on our behalf.
  • Third parties, where permitted by law and necessary to provide our Services.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

We use your information to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Manage returns and exchanges
  • Maintain customer accounts
  • Provide customer support
  • Improve our website, products, and customer experience
  • Recommend products or services that may be relevant to you

Marketing and Communications

With your consent where required by law, we may use your information to:

  • Send promotional emails, newsletters, or updates
  • Provide information about products, offers, and events
  • Show relevant advertising based on your interactions with our website

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in our communications.

If you choose to receive SMS marketing messages from VYB3S, you consent to receive recurring automated promotional and transactional messages. Message and data rates may apply. You may unsubscribe at any time by following the instructions provided in the messages.

Security and Fraud Prevention

We use personal information to:

  • Protect our website and customers
  • Detect and prevent fraudulent or unauthorized activity
  • Maintain secure transactions
  • Enforce our policies and terms

Legal Compliance

We may use personal information to comply with applicable laws, regulations, legal requests, or government requirements.

How We Share Personal Information

We may disclose personal information to trusted third parties when necessary to operate our business, including:

  • Shopify, which hosts our online store and processes customer information.
  • Payment processors that securely process transactions.
  • Shipping and fulfillment providers to deliver orders.
  • Technology providers, analytics providers, and customer service providers that support our operations.
  • Marketing and advertising partners, where permitted by law and with appropriate consent.

We do not sell your personal information.

Some third-party providers may process information outside of Canada, depending on the services they provide.

Relationship With Shopify

Our online store is hosted by Shopify. Shopify collects and processes personal information related to your access and use of our Services to provide and improve its platform.

Information submitted through our website may be shared with Shopify and other service providers to process orders, payments, improve services, prevent fraud, and support our business operations.

For more information about how Shopify handles personal information, please visit:
https://privacy.shopify.com/

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Operate our website
  • Remember preferences
  • Analyze website performance
  • Improve your shopping experience
  • Provide relevant advertising where applicable

You can manage cookie preferences through your browser settings.

Third-Party Websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third-party websites.

We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for children under the age of majority in their applicable jurisdiction.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

Security and Retention of Information

We take reasonable measures to protect your personal information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

  • Provide our Services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request a copy or portability of your personal information where applicable
  • Withdraw consent for certain uses of your information
  • Opt out of marketing communications

We may need to verify your identity before processing certain requests.

We will not discriminate against you for exercising your privacy rights.

Privacy Officer

In accordance with applicable privacy laws, including Quebec privacy legislation, Aliments VYB3S has designated a person responsible for privacy matters.

Privacy Officer
Aliments VYB3S
Email: vyb3superfoods@gmail.com

For any questions, concerns, or requests regarding your personal information, please contact us using the email above.

Complaints

If you have concerns about how we handle your personal information, please contact our Privacy Officer.

You may also have the right to submit a complaint to the applicable privacy protection authority in your jurisdiction.

International Transfers

Your personal information may be stored, transferred, or processed outside the country where you live, including through Shopify and other service providers.

When required, we use appropriate safeguards to protect your information during international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Aliments VYB3S
Email: vyb3superfoods@gmail.com